At the clinic, we are committed to the safety of everyone and are following local, state, federal and professional guidelines for safe practices during Covid-19. As guidelines change, we will continue to follow best practices for health care providers.
Screening:
- All clients will be screened for current symptoms and exposure and will be rescheduled as needed. Do not come to an appointment: with any symptoms or until symptoms have resolved for 72 hours; if you have had contact or suspected exposure to someone with Covid-19 in the past 10 days; if you have traveled out of the country in the past 10 days.
- 24 hours prior to appointment, you will receive a screening form with your appointment reminder. Please complete the screening promptly.
- Clinic providers and staff will also screen themselves daily for symptoms and will reschedule appointments as needed.
- A copy of the screening and acknowledgment form can be found here: https://forms.gle/cctQkxB7BE4ywxiG9
At Appointments:
- Face masks (medical or KN95) covering nose and mouth are required in the building and treatment rooms and need to be kept on for the duration. Disposable masks are available but clients are asked to bring their own masks.
- Guests or visitors of clients must wait in the car or outside the building.
- Clients must wash or sanitize hands before entering the treatment room. Hand sanitizer will be provided.
- Masks are worn by client and provider for the duration of the treatment.
- Please bring only what is necessary into the treatment room.
- All treatment room tables and high touch surfaces will be disinfected between treatments using an EPA approved product.
- All treatment rooms have HEPA filters.
Payment and scheduling:
- Payment is due at time of service.
- Contactless prepayment is available. Secure payment can be made via Stripe or Paypal when booking online. HSA/FSA cards are accepted online. Paypal payment link: https://paypal.me/LisaDesrosiersLAc
- In-person payment options include credit cards, checks and cash (exact change only)
- Automatic reminder emails will be sent which include important screening questions and safety reminders.
- Cancellation fees are waived for Covid related issues, but otherwise are in effect (48 hour cancellation policy)
New clients have the option for a telehealth consultation, then acupuncture scheduled separately. This is to minimize face to face contact time and for easier discussion without a mask on. New clients please email before scheduling your consultation.
Thank you for your cooperation and patience!
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